Purpose-Built with Highest Quality Components • Freestanding & Countertop Models Available
Manufactured in US • Unmatched Prices
What customers use to video chat with agents:
What agents use to video chat with customers:
Live Expert Studio
- Automated video call routing to available agent.
- Automated queue mgmt. and after-hours workflow.
- Detailed view of all customers in session & waiting.
- Detailed view of all agent statuses and expertise.
- Invite another agent into video call. Transfer live video calls.
- Invite & add 3rd party to video call in real-time.
- Library of frequently used content & forms. One-click access.
- Remote control kiosk screen, screen share, co-browse.
- Complete forms, obtain signature, verify ID.
- Automatically saves documents & photos to cloud.