LIVE EXPERT ® Video Chat Customer Service System
Web • Mobile • Kiosk
• Email • Text • QR Code
Omni-Channel
Virtual Service System
Video Call Routing • Interactive Tools
Web • Mobile • Email • Text • QR Code
Video Kiosk System
for Customer Service
Flexible Equipment • Integrated Devices
Custom UI • Call Routing • Interactive Tools
Next Generation Telemedicine
& Remote Patient Monitoring
Comprehensive • Easy to Use • Device Agnostic
ID Authentication & Video Chat Customer Verification
Reduce False Positives & False Negatives
Used by B2C, B2B, Government Services,
Healthcare, Equipment & Field Support.
Fortune 500 Companies • 11 Countries
In 2022, the American Association of Motor Vehicle Administrators (AAMVA) awarded its Trailblazer Award to Arizona Motor Vehicle Division for its Virtual CSR program, which uses ClairVista’s Live Expert system.
Read more: 2022 AAMVA Trailblazer Award
Real-time and scheduled services that increase customer conversion and engagement. engagement
Advanced video call routing that instantly connects customers to the best available expert based of customer’s need
Next generation telehealth & remote patient monitoring system designed for ease of use and patient engagement.
Denver International Airport uses Live Expert to provide virtual services on its website and throughout the airport. Travelers use Live Expert kiosks or scan QR codes with their phone to video chat with a live agent.
Arizona Dept of Transportation uses Live Expert Station kiosks to augment onsite staffing at MVD offices. Virtual agents can be available to any MVD office to reduce customer queues and wait times.
10,000 Whirlpool field technicians use Live Expert Anywhere on their phone to connect with a master technician at Whirlpool Service Center when they need assistance with a repair at a customer’s home.
Hertz’s ExpressRent video kiosks served customers at major airports for 10+ years using Live Expert Stations, the largest deployment of video kiosks in the world.
MAP Health Management, the nation’s leading provider of peer recovery services for people with Substance Use Disorders uses Live Expert for patient enrollment and counseling services.
PRISM Care, a leader in remote patient monitoring services with the highest rate of patient compliance in the industry, switched their RPM software to ClairVista’s RPM platform.
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