LIVE EXPERT ® Virtual Customer Service System

■ Kiosks & Service Terminals
■ Web links & Widgets
■ Scan QR Code

Live Expert Omni-Channel - Kiosk, Computer, Tablet, & Phone

Most Comprehensive
Features for Virtual Services

Live Expert Anywhere 2 Laptops
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Industries Using Live Expert®
12 Government Agencies
Airports, Car Rental, Self-Storage, Equipment & Field Services
6 Fortune 500 Companies
Retail, Travel & Hospitality, Healthcare, and Many More...
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Unparalleled Solution
1500 Virtual Service Kiosks Deployed, Most in the Industry
Airports, Car Rental, Self-Storage, Equipment & Field Services
325 Software Releases Over 15 Years
Most Advanced • Comprehensive • Robust • Reliable
Mobility & Anywhere

Next Generation Telemedicine
& Remote Patient Monitoring

Comprehensive • Easy to Use • Device Agnostic

Live Expert Omni-Channel Telehealth Platform
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More government functions are adopting virtual customer service for a wide range of services.

Benefits are improved access to services, quality of services, and staffing efficiency.
Virtual customer service is transforming the self-storage industry.

Benefits are improved customer conversion, higher ticket purchases, and staffing efficiency.
Arizona MVD

The American Association of Motor Vehicle Administrators (AAMVA) awarded its Trailblazer Award to the Arizona MVD for its TeleMVDprogram, which uses ClairVista’s Live Expert kiosks for a wide range of MVD services.
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Live Expert Anywhere
100% browser-based video chat
customer service system
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Live Expert Mobility
Add video chat customer
service to your mobile app.
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Live Expert Station
Video kiosk system
for customer service.

Live Expert Studio

What agents use for video chat customer service

  • Automated video call routing to available staff
  • Automated queue mgmt. and afterhours message
  • Detailed view of all customers in session & waiting
  • Detailed view of all agent status & expertise
  • Invite another agent. Transfer live video calls
  • Invite & add 3rd party to session in real-time
  • Library of frequently used webpages, videos, forms
  • Co-browsing, screen sharing, annotation
  • Complete forms, obtain signature, verify ID
  • Automatically saves documents & photos to cloud
Integrated with Saleforce Genesys etc. 2

Virtual Service System for All Industries


Virtual Consultations

Real-time and scheduled services that increase customer conversion and engagement. engagement

Key Uses
  • Customer acquisition
  • Sales consultation
  • Product demonstration
  • Professional services
  • ID authentication & customer verification

Support Service

Advanced video call routing that instantly connects customers to the best available expert based of customer’s need

Key Uses
  • Equipment services
  • Technical support
  • Field staff support
  • Claims support
  • Professional services

Telehealth & RPM

Next generation telehealth & remote patient monitoring system designed for ease of use and patient engagement.

Key Uses
  • Primary and post acute care
  • Remote patient monitoring
  • Population management
  • Therapy and counseling
  • Virtual registration services