A KIOSK VIDEO SYSTEM THAT’S FLEXIBLE & COMPREHENSIVE
- Custom menu w/ live agent & self-service options
- Multi-language support
- Automated video call routing
- Automated waiting room & after-hours process
- Co-browsing, screen sharing, remote control
- ID verification
- Upright or countertop kiosks
- Touchscreen PC and tablet options
- Single or dual screen options
- Handset or hands-free
- Scanner, printer, bar code reader
- Credit card reader & bill acceptor
Retail • Hiring • Travel
Organizations like Denver International Airport, Philadelphia International Airport, Life Storage, and Integrity Staffing use our Video Kiosk System for virtual services and support.
- Efficiently expands product and service offering to drive revenue growth
- Interactive tools for consultation, collaboration, and order processing
- Add access to partner services for additional revenue streams
Travel • Hospitality • Education
Airports, car rental companies, college campuses, and library systems use our Kiosk Video System to efficiently create points of presence and improve access to services.
- Efficiently expands footprint and brand awareness
- Live advisors significantly increase customer conversion and purchase value
- Reduces customer abandonment associated with self-service kiosks
DMVs • Police • Courts • Recorder
State and county organizations, municipal courts, and police department use our Kiosk Video System to efficiently serve citizens and improve access to services.
- Reduce customer density & wait times at government offices with video kiosks
- Staff can virtually assist customers with from home or other offices
- Live agents speed up the process and ensure that steps are completed accurately and completely the first time
A Kiosk Video System Powered by Live Expert
Live Expert Studio – Powering our video chat kiosk system.
- Automated video call routing to available staff
- Automated queue mgmt. and afterhours message
- Detailed view of all customers in session & waiting
- Detailed view of all agent status & expertise
- Invite another agent and transfer video calls
- Invite & add 3rd party to session in real-time
- Library of frequently used webpages, videos, forms
- Co-browsing, screen sharing, annotation
- Complete forms, obtain signature, verify ID
- Automatically saves documents & photos to cloud
LIVE EXPERT STATION
A Kiosk Video System that provides unlimited expertise – at any location.
LIVE EXPERT ANYWHERE
Virtual services and support on any website, from any QR code, or any link.
LIVE EXPERT MOBILITY
Virtual services and support on the go.