Live Agent Assistance With Our Kiosk Video System

Flexible Equipment ● Integrated Devices
Custom UI ● Interactive Tools ● Video Call Routing

A KIOSK VIDEO SYSTEM THAT’S FLEXIBLE & COMPREHENSIVE

  • Custom menu w/ live agent & self-service options
  • Multi-language support
  • Automated video call routing
  • Automated waiting room & after-hours process
  • Co-browsing, screen sharing, remote control
  • ID verification

VIDEO KIOSK
EQUIPMENT OPTIONS

  • Upright or countertop kiosks
  • Touchscreen PC and tablet options
  • Single or dual screen options
  • Handset or hands-free
  • Scanner, printer, bar code reader
  • Credit card reader & bill acceptor
Video Kiosk System – Retail Services

Retail • Hiring • Travel

Organizations like Denver International Airport, Philadelphia International Airport, Life Storage, and Integrity Staffing use our Video Kiosk System for virtual services and support.

  • Efficiently expands product and service offering to drive revenue growth
  • Interactive tools for consultation, collaboration, and order processing
  • Add access to partner services for additional revenue streams

Travel • Hospitality • Education

Airports, car rental companies, college campuses, and library systems use our Kiosk Video System to efficiently create points of presence and improve access to services.

  • Efficiently expands footprint and brand awareness
  • Live advisors significantly increase customer conversion and purchase value
  • Reduces customer abandonment associated with self-service kiosks

DMVs • Police • Courts • Recorder

State and county organizations, municipal courts, and police department use our Kiosk Video System to efficiently serve citizens and improve access to services.

  • Reduce customer density & wait times at government offices with video kiosks
  • Staff can virtually assist customers with from home or other offices
  • Live agents speed up the process and ensure that steps are completed accurately and completely the first time

A Kiosk Video System Powered by Live Expert

Live Expert Studio – Powering our video chat kiosk system.

  • Automated video call routing to available staff
  • Automated queue mgmt. and afterhours message
  • Detailed view of all customers in session & waiting
  • Detailed view of all agent status & expertise
  • Invite another agent and transfer video calls
  • Invite & add 3rd party to session in real-time
  • Library of frequently used webpages, videos, forms
  • Co-browsing, screen sharing, annotation
  • Complete forms, obtain signature, verify ID
  • Automatically saves documents & photos to cloud
telemedicine services integration with salesforce

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LIVE EXPERT STATION

A Kiosk Video System that provides unlimited expertise – at any location.

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LIVE EXPERT ANYWHERE

Virtual services and support on any website, from any QR code, or any link.

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LIVE EXPERT MOBILITY

Virtual services and support on the go.

Learn how Live Expert can transform your business.

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