Off-Site Patient Tracking and Tele-Caregiving: A Look at the Live Expert System A look at the Live Expert system by Audrey Kinsella of the Home Care Technology Report. An encouraging case study in the use of a user-friendly home telehealth and patient engagement system comes all the way from Amsterdam. Live Expert® is a remote…
Is Video Telehealth Just Talk? When it comes to video-based telehealth, much of the activity for the past decade has been, well, just talk. Healthcare organizations experimented with using traditional video conferencing systems, which are difficult for consumers to use. These systems also often required expensive equipment, resulting in poor ROI. Even for some prominent telemedicine companies, connecting by video…
ClairVista Launches the Industry’s Most Comprehensive Mobile Telehealth Tablet ClairVista, the provider of Live Expert®, the leading video chat customer service system, announced the launch of its Mobile Telehealth Tablet. The Mobile Telehealth Tablet combines live video chat consultation with applications running Bluetooth connected medical devices for remote monitoring. With one click of a button…
Road Runner Sports Implements Live Expert for Video Chat Service ClairVista, the provider of Live Expert®, the leading video chat customer service system, announced that Road Runner Sports implemented Live Expert for live consultations on its website. Road Runner Sports joins a long list of companies switching to Live Expert from another video chat system.…
ClairVista Adds Mobile Video Chat and Content Sharing to Its Live Expert Video Chat Customer Service System ClairVista, the leading provider of video chat customer service system, announced that it has launched LE Mobility as part of its Live Expert® software suite. ClairVista’s customer, Stichting Philadelphia Zorg, a large healthcare provider in The Netherlands, has…
Hertz Launches ExpressRent Using ClairVista’s Live Expert System Hertz, the world’s largest car rental brand, is rolling out ExpressRent™ video chat enabled car rental kiosks using ClairVista’s Live Expert® system. With this system, Hertz customers at airport and off-airport locations can instantly video chat with a remote agent to complete rental car transactions. Remote agents…
Ultradiamonds.com Launches Video Chat Services Using Live Expert Ultra Stores, Inc., the nation’s fifth largest fine jewelry retailer, launches live video chat services on its website Ultradiamonds.com using ClairVista’s Live Expert. Ultradiamonds.com customers can now have face-to-face consultations with live jewelry advisors who are able to share relevant content inside the customer’s browser. “The challenge…
ClairVista Receives Second U.S. Patent for Its Live Expert® System Chicago, IL – ClairVista announced today that it received its second U.S. Patent (no. 7899774 B2) for systems and methods that are the foundation for its Live Expert® system. ClairVista’s customers use Live Expert to provide video conference-assisted customer service at physical locations as well…
Staples Canada Selects Live Expert for its Live Video Agent™ Service Chicago, IL – ClairVista announced today that Staples Canada, a 300- store division of Staples, Inc., is implementing ClairVista’s Live Expert system for its Live Video Agent services. With this system, Staples Canada store customers can instantly video conference with a remote agent for…
ClairVista Receives U.S. Patent for Its Live Expert® System Chicago, IL – ClairVista announced today that the United States Patent and Trademark Office issued a patent for various inventions that gave rise to ClairVista’s Live Expert® system. Live Expert utilizes video conferencing, customer relationship management, and content sharing technologies to provide live, face-to-face customer support…
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