Online Video Chat for Customer Service

Face-to-Face Consultations
Video Call Routing by
Skill, Language, Location
Electronic ID
Verification
Co-browsing &
File/Document Sharing

Live Expert Anywhere for 100% Browser-Based Video Chat Services. No Software Download Needed.

One-click from webpage or email connects each customer with the right advisor based on their need. Works with all desktop and mobile browsers and all devices.

Live Expert Anywhere Laptop
Live Expert Anywhere NBF Video Demonstration

National Business Furniture provides furniture demonstrations using Live Expert Anywhere.

Face-to-Face Customer Engagement

After 25 years of evolution in digital commerce, why are we still using text chat? Discover how live human engagement can win customers and build loyalty.

Right Advisor for Every Customer

Our patented technology automatically routes video calls to advisors based on expertise needed, language preference and location. Every customer gets the right advisor at the moment of need.

Tools for Interactive Services.

Customer and agent can co-browse, share screen, share documents, conduct product demonstrations, and process transactions. Customers can also upload documents or use the camera to show an object or customer’s environment.

Live Expert Anywhere Staples Kiosk Screen

Staples Canada provides graphic design services using Live Expert Anywhere.

Live Expert Anywhere CTCA Website Profiles

Patients connect with CTCA oncology information specialists using Live Expert Anywhere.

Online Customer ID Verification

Proprietary live agent-assisted process for capturing image of customer’s ID and submitting it for electronic verification.  Agent’s Studio application manages exception handling, editing, and documentation. Now you can perform live customer verification right on your website.

Live Expert Studio ID Verification Screen

Image of ID captured by customer is automatically uploaded to agent’s Studio for review.

Live Expert Studio ID Verification

Agent submits ID image for electronic verification, receives results, and handles any exceptions.

Video for real-time services.  Next generation telehealth system.

Important Features Wheel General

Omni-channel Video Chat System

Schedule a web demo today!