Face-to-Face
Consultations
Video Call Routing by
Skill, Language, Location
Co-browsing &
Document Sharing
Electronic ID & User Verification

100% Browser-Based Video Chat Services.
No Software Download Needed.

  • Automatic video call routing and queue management.
  • Add advisors or family member to live session.
  • Real-time or scheduled consultations.
  • Works with all mobile and desktop browsers.
Live Expert Anywhere Laptop
Live Expert Anywhere NBF Video Demonstration

National Business Furniture provides furniture demonstrations using Live Expert Anywhere.

Face-to-Face
Customer Engagement

After 25 years of evolution in digital commerce, why are we still using text chat? Live human engagement increases customer conversion, transaction value, and frequency.

Right Advisor for
Every Customer

Our patented technology automatically routes video calls to advisors based on expertise needed, language preference and location. Every customer gets the right advisor at the moment of need.

Comprehensive Tools
for Agents

Customer and agent can co-browse, share documents, share screen, conduct demonstrations, and process transactions. Customers can also upload documents for the agent or use the camera to show items they need help with. The entire session can be recorded for QA, compliance, and issue resolution.

Live Expert Anywhere Staples Kiosk Screen

Staples Canada provides graphic design services using Live Expert Anywhere.

Live Expert Anywhere CTCA Website Profiles

Patients connect with CTCA oncology information specialists using Live Expert Anywhere.

Agent Assisted Transaction Processing & ID Verification

Our web module makes transaction processing and ID verification possible without customers having to download any software.   One click, instant connection to an available agent, who guides the customer through the process.

Live Expert Studio ID Verification Screen

Image of ID captured by customer is automatically uploaded to agent’s Studio for review.

Live Expert Studio ID Verification

Live Expert Studio guides the agent through each step of the transaction or ID verification process.

Real-time video chat system for
high-engagement services and remote support.

Important Features Wheel General

Omni-channel Video Chat System

Schedule a web demo today!