Live Expert Modules

Live Expert Mobile Home Healthcare App iPad Menu
Live Expert Mobile Healthcare iPad iPone

Mobile Telehealth System

Afterhours Clinical Triage

Home Healthcare and Hospice

Other Post-Acute Care

Primary Care Consultations

Remote/Rural Healthcare

Integrated Remote Patient Monitoring Devices

Remote Medical Equipment Support

The Live Expert Mobile Telehealth System is an easy to use solution that combines live video consultation with mobile web services and optional applications running Bluetooth connected medical devices for remote monitoring.

With one click of a button on the mobile device screen, the patient connects to the right clinician for face-to-face video consultation and information sharing right on the screen. The same screen also runs applications for collecting data from medical devices such as blood pressure gauge and weight scale, which work with a remote patient monitoring cloud application that monitors patient conditions and sends alerts.

Service menu option and branding is customized for each organization. Features include:

  • Full App or SDK for adding Live Expert features to other applications.
  • Routes video calls with a services framework (skill, language, location, patient or group ID).
  • Handles video call queues, live video call transfers, virtual waiting rooms, and callback requests.
  • Interactive content sharing.
  • Integrated medical devices.
  • Remote patient monitoring cloud application for monitoring patient conditions and sending alerts.
  • Integrates other mobile web services like patient portal access, scheduling tools, and prescription management.

Live Expert Anywhere – 100% Browser Based

Clinical & Therapy Consultation

Specialty Physician Consultation

Wellness Consultation

Patient Pre-registration

Live Expert Anywhere can be added to any website or email in minutes. Patients use their own computer with just a browser, with no software download required or multi-step set-up process for single-click connections. Patients can choose video, voice or text, and change the conversation medium while in session. Features include:

  • For on-demand and scheduled services.
  • Works with all browsers–no plugins or downloads needed.
  • Automatically selects WebRTC or Flash based on user’s browser.
  • Routes video calls with a services framework (skill, language, location, patient or group ID).
  • Handles video call queues, live video call transfers, virtual waiting rooms, and callback requests.
  • Interactive content sharing.
  • Multi-party calls for care conferencing.
Live Expert Anywhere Healthcare Slider Widget
Live Expert Anywhere Healthcare
Live Expert Station Healthcare Kiosk All-in-One

Live Expert Station – Service Terminal or Kiosk

Retail Medical Clinic Applications

Clinician to Clinician Consultation

Remote/Rural Healthcare

Translation Services

Registration Services

Live Expert Station is a service terminal application that can run on kiosks and off-the-shelf touchscreen computers. Over 90% of video chat kiosks in North America use the Live Expert Station software.

Features include:

  • Full App or SDK for adding Live Expert features to other applications.
  • Routes video calls with a services framework (skill, language, location, patient or group ID).
  • Handles video call queues, live video call transfers, and virtual waiting room.
  • Interactive content sharing.
  • Remote control of kiosk devices – USB peripheral medical devices, mag stripe reader, printer, and electronic dispenser.

Live Expert Studio & Studio Mobile (agents/clinicians)

Live Expert Enterprise (server)

Live Expert Studio Dual Monitor Setup

Live Expert Studio and Studio Mobile are comprehensive modules used by clinicians to
conduct video calls and remotely assist patients. Among its many features are:

  • One system for all channels of Live Expert patient interaction.
  • Automatic content retrieval for clinician–patient clinical records, insurance, etc.
  • Simple controls for live video call transfers, audio and video quality.
  • Works seamlessly with existing systems–EMR, scheduling, etc.
  • 6 methods of sharing content.
  • Ability to move functions to multiple windows and monitors.
  • Multiple recording options available.
  • Access to callback requests, customer feedback, reports and analytics.

Live Expert Enterprise is a cloud application that supports all Live Expert services. These include:

  • Sophisticated video call telephony switch.
  • Integrated medical device dashboard.
  • Automated software & content distribution.
  • Session management, reports, analytics and alerts.